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JPMorgan Lead Infrastructure Engineer – Network Operations 
India, Telangana, Hyderabad 
852485452

14.09.2024

Job responsibilities

  • Applies technical expertise and problem-solving methodologies to projects of moderate scope
  • Drives a workstream or project consisting of one or more infrastructure engineering technologies
  • Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
  • Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
  • Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
  • This position will involve day to day incident and problem management of major impacting data issues globally, proactive infrastructure management.
  • Subject Matter Expert in any 2-3 Technologies attending bridge calls, address tickets, and work hand in hand with the Product Engineering organizations on items such as bug fixes, design changes, and code upgrades.
  • Advocates for customer base when faced with Infrastructure or Business Critical issues.
  • Has the ability to articulate and share clear, concise complex technical findings to management in understandable terms.
  • Has the ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals.
  • Point of escalation for 40x, 50x and 60x level team members.

Required qualifications, capabilities, and skills

  • Formal training or certification on Infrastructure Engineer concepts and 5+ years applied experience
  • Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
  • Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, etc.)
  • Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
  • Network Domain Expert knowledge of the service, functional area or Infrastructure supported and interdependencies.
  • Experience in Network Operation production and infrastructure support. Understand Network infrastructure components and how they are tracked and managed in various systems.
  • Network CCIE Certification is a requirement
  • Expert in Multicast, low latency networks, and market data related technologies.
  • Strong experience in Protocol Analyzers (Cpacket, BigSwtich, Wireshark, Riverbed).
  • Strong experience in capacity/monitoring management tools (Splunk, SevOne, Thousand Eyes).
  • Ability to use (or learn) scripting languages such as Python, Ansible, etc.
Preferred qualifications, capabilities, and skills
  • Strong communication skills - written and verbal
  • Executes within a customer-centric environment.
  • Proven experience managing various large-scale enterprise network topologies including Routing & Switching (Cisco & Arista LAN, WAN & MAN), Datacenter Technologies (Nexus, ASR, VXLAN, Cisco ACI, Arista Fabric), Wireless (Cisco Prime), Network Security & Services (Firewall Fortinet/Check Point), F5 Load Balancers (LTM, GTM, ASM), Proxy (Blue Coat), Optical Transport (Cisco/Ciena), Etc. Certifications in these areas preferred.
  • Certification on Firewall (Checkpoint/Fortinet), F5 Load balancer, Proxy, etc will be added advantage.