Wells Fargo Commercial Collections Associate Manager 

Philippines, Caloocan 

852317445

In this role, you will:

• Supervise a team engaged in the review and monitoring of accounts, collections, late charges and resolving customer disputes
• Participate in determining volume and profit goals with organizational impact and identify opportunities to determine appropriate course of action and conduct investigative steps to fully identify the issues within defined scope of responsibilities
• Identify and recommend opportunities for process improvement and risk control development
• Make day to day supervisory decisions
• Consult regarding moderately complex transactions, and determine appropriate course of action
• Oversee team, operations and compliance to implement strategies for the business area
• Exercise independent judgment while developing understanding of transaction quality or deficiencies, risks, and investigative steps to recommend solutions
• Monitor of bankruptcy proceedings and assist in litigation proceedings
• Collaborate with peers and team regarding inquiries of low to moderate complexity
• Interact directly with internal and external customers
• Supervise allocation of people and financial resources for Commercial Collections
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Commercial Collections, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Leadership experience

23 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.