Uber Automation Specialist II 

United States, West Virginia 

852068499

Your Impact in Role:

• Design and Implement Automation Solutions: Create, test, and deploy automated workflows and tools using JSON and JavaScript to address the unique challenges of our customer support operations.
• Collaborate with Stakeholders: Work closely with cross-functional teams, including operations, engineering, and product, to gather requirements and ensure that automation solutions align with business needs.
• Analyze and Optimize Processes: Use data analysis to identify inefficiencies in current processes and develop automation strategies leveraging JSON and JavaScript to streamline operations.
• Maintain and Improve Existing Automations: Monitor the performance of existing automated solutions, troubleshoot issues, and make continuous improvements using JSON and JavaScript to ensure optimal performance.
• Documentation: Create detailed documentation for automation workflows, including technical specifications and user guides, to support team members and stakeholders.

Basic Qualifications:

• 2-3 years of work experience in Software Engineering
• Exceptional JavaScript knowledge with strong SQL background
• Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment
• Ability to quickly learn and transfer knowledge to the team
• Knowledge of GraphQL &/or Lucid Charts is a plus
• Strong communication and organization skills
• Effective people, program and stakeholder management skills
• Have a sense of ownership of the deliverables

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .