Td Bank Senior Commercial Sales Associate US United States, Florida, Tampa 851423557
Job Description:
The Senior Commercial Sales Associate (US) will partner with Regional Vice Presidents and Relationship Managers in managing the day to day commercial loan support in the Regional Bank. The Commercial Sales Associate ensures that processes are conducted efficiently and timely and according to established policies and procedures and legal and regulatory guidelines along with service level agreements. This role will ensure consistent training, advice and guidance to staff members on practices and procedures, identifies weaknesses and coordinates training for commercial personnel as needed.
Depth & Scope:
- Provides leadership, coaching and guidance to team members
- Verifies accuracy and completeness of assigned staff's work, identifying and addressing training opportunities as appropriate
- Develops plans to achieve short-term team goals and complete assigned projects
- Researches and resolves issues that cross several areas of operations and other areas of the Company. Delegates tasks and authority to enhance performance of assigned units
- Actively assists in managing the reporting process assisting the Regional Vice President in monitoring the delinquencies, maturities and annual review process
- May represent the Commercial Front Line of Business on various task forces and committees
- Assists staff with moderate to complex aspects of account administration as necessary; assists in resolving escalated procedural issues and problems by conferring with staff, other internal departments and outside contacts as necessary
- Determines and executes the necessary steps to ensure that CSAs have the tools and resources required to excel in their role
- May develop and enhance a team approach that enables the CSA to actively participate in the loan origination and ongoing management of the portfolio
- Encourages open communication with the Commercial Loan Specialist (CLS) during all aspects of the origination and renewal/modification process
- Assists in contributing to development of unit(s) policies and procedures in coordination with Commercial Lending personnel
- Partners with Loan Servicing team to ensure that all transactions relating to servicing are accurate
- Plays an integral role in the underwriting process, ensuring a quick turnaround of decisions to the customer
- May evaluate effectiveness of managed organization. Implements changes or reorganization of units to enhance operational performance and create efficiency of operations
- May provide notary services to Customers as needed
Education & Experience:
- 4 year degree or equivalent experience
- 4+ years related experience required
- Comprehensive knowledge of federal and state regulations and UCC and banking regulations
- Leadership, coaching, counseling and supervisory skills
- Excellent written and verbal communications skills
- In-depth knowledge of loan documentation required
- Strong interpersonal and communication skills
- Strong planning and organizational skills
- PC skills - including Word, Excel, Access and other Microsoft products
- Strong working knowledge of commercial banking systems
- Previous supervisory experience
- Ability to balance competing priorities and make sound business decisions
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel – Occasional
- International Travel – Never
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Lifting/Carrying (over 25 lbs.) – Never
- Squatting – Occasional
- Bending – Occasional
- Kneeling – Never
- Crawling – Never
- Climbing – Never
- Reaching overhead – Never
- Reaching forward – Occasional
- Pushing – Never
- Pulling – Never
- Twisting – Never
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Our Total Rewards Package
awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
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