JPMorgan Control Manager 

United States, Ohio, Columbus 

850176207

As a Control Manager, Vice President in the Asset and Wealth Management Control group, you will be responsible in maintaining a strong and consistent control environment across the US Private Banking Product Management. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.

Job Responsibilities

• Engages with Product Stakeholders on emerging concerns
• Identifies Risk that applies to the Product Supported and works on building adequate controls to mitigate the risk
• Updates the Operational Risk System (CORE) to ensure Risk and Controls are adequately documented to reflect risk and control status of the Product
• Designs control in partnership with the Process Owner including determining how to measure effectiveness (e.g., Control KPI) and providing control implementation support
• Develop and track Issues and Action Plans through completion
• Lead Product Control Management meetings to discuss risk and controls, issues, action plans with Product, Technology, Data Analytics, Design, Risk and Audit
• Will be expected to work independently and multitask on several projects and processes

Required qualifications, capabilities and skills

• Bachelor’s degree or equivalent experience required
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate risks and controls in conjunction with business partners
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Process analysis / design acumen – ability to understand a process and associated risk to inform control design, understanding root cause / identifying control breaks, developing timely and sustainable solution, analyze metrics for emerging risk
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills
• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills
• Implementation skills - Writing Action Plans, Procedures, Change Management
• Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making

Preferred qualifications, capabilities, and skills

• Advanced degree is preferred
• Agile Product Management
• Experience in using JIRA and Confluence
• Project Management
• Minimum 7 years of financial services experience in controls, audit, quality assurance, risk management, or compliance preferred