Microsoft Realize Value Research & Metrics Technical Program Manager 

United States 

849776344

As the connector between vision, theory, and production, you will help frame the solution with key stakeholders, develop the data and analytical business requirements and work closely with data scientist stakeholders to create a customer journey engine.

This role has flexible work opportunities with the ability to work from home.

Required/Minimum Qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years experience managing cross-functional and/or cross-team projects.

Additional or Preferred Qualifications

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• Graduate master’s degree in Math/Stats/Engineering/MBA (or a comparable combination of education and experience).
• 6+ years of experience managing cross-functional and/or cross-team projects.
• Prior experience with business analytics, strategic market research, machine learning capabilities, gathering/analyzing business data with a lens of making improvement recommendations.
• Understanding of various data systems (SQL, etc), plus Excel-based and PowerBI analysis contributing to the ability to create automated business reports.
• Hands-on experience creating data models from multiple sources using, preferably using the star schema methodology.
• Understanding of Microsoft internal sales data systems and sales programs, Microsoft Cloud technologies and products, and organizational units within Microsoft Customer and Partner Solutions.
• Self-starter who takes initiative and deals with ambiguity by effectively prioritizing and executing.
• Demonstrates clear leadership experience of working with and influencing large/diverse teams.
• Attention to detail, highly organized, with an absolute focus on quality of work.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• Solution Areas for all owned analytics and data requirements.

• Define customer journey engine data model requirements, inclusive of ML and AI considerations, to assist

  with the output for a series of next best recommendations to sellers.

• Work closely with Realize Value Business and Technical Architects as well as the Catalog Management

  Engineering & Technical Execution Lead to integrate the journey modeling into the Realize Value Catalog.

• Develop applicablekey performance indicators (KPIs), in coordination with our organizational

  objectives and key results (OKRs), and establish the businessrequirements for performance telemetry of that inform how we measure and report impact of RealizeValue (RV) Catalog and for metrics to quantify successful implementation of the RV Customer Journeys

• Provide oversight of a prioritized backlog for quantitative intelligence and analytics needs for the business.

• Define analytics business requirements for collection of qualitative research and insights that help shape

  how we work to define success for the business.

• Support Realize Value reporting and analytics requirements monthly and quarterly governance checkpoints

  with Go-to-Market (GTM) and Delivery Engine leadership.

• Driving continuous improvement and maintenance to all data modeling and insights.

• Other

  • Embody our