Honeywell Cust Exp Supervisor 

India 

84915885

Assigning and directing the workflow to ensure excellent service is delivered through appropriate staff planning and scheduling

Set up and establish communication channels and hand off points between COE Administrators and Regional Administrators to ensure smooth two way interfaces

Involvement in & support of SAP CP/S deployment and enhancements

Minimum of 5 years experience in a Customer Services environment with proven record of supervisory/managerial experience

Experience in reviewing and redesigning of processes

Knowledge of HR related practices, such as performance evaluation, recruitment, etc.

Understands how different functions within his/her own organisation interrelate to each other

Understands the importance of health and safety in the workplace

SAP / Siebel knowledge a plus