Amazon Implementation Manager Professional Services ProServe 

Canada, Ontario, Toronto 

8455658

Key job responsibilities
The Implementation Manager is the focal point for multiple, concurrent implementation projects that vary in size and scope.The Implementation Manager is accountable for the following aspects of each project:* Analyze current purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance.* Define requirements and scope program for utilizing AB solutions.
* Oversee program execution including personnel assignment, project scheduling, and timely delivery.* Assess program risks, anticipate challenges, and provide escalation management when necessary.* Meet or exceed targets for customer and/or feature spend adoption.
* Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.

- Bachelor’s degree or equivalent
- Experience positioning and selling innovative solutions to new and existing customers and market segments
- Knowledge of procurement and source to pay methods at enterprise businesses
- Experience translating customer needs into business requirements
- 3+ years of B2B implementation or services delivery experience
- Bilingual Proficiency in French and English is mandatory

- Experience influencing at all levels within an organization, particularly at the executive level
- 5+ years of implementing procurement and source-to-pay processes and solutions for enterprise customers
- Experience with change management