Broadcom Technical Consulting Engagement Manager 

United States, Massachusetts 

845418098

Key responsibilities of the Engagement Manager:

• Client Relationship Management:

Establish and nurture strong relationships with clients, understanding their needs and expectations to ensure a positive experience throughout the engagement.

• Project Oversight:

Manage the day-to-day execution of client projects, including scope definition, timelines, budget, and quality control, ensuring projects are delivered on time and withinspecifications.

• Communication and Collaboration:

Facilitate clear communication between clients and internal teams, acting as a liaison to address concerns, provide updates, and manage stakeholder expectations.

• Solution Development:

Collaborate with internal teams to design and implement customized solutions that meet client requirements and address their business challenges.

• Performance Monitoring:

Track project progress, identify potential risks, and implement corrective actions to maintain project success.

• Client Feedback Management:

Actively solicit and analyze client feedback to identify areas for improvement and enhance the overall client experience.

• Business Development:

Identify opportunities for expansion within existing client accounts, contributing to revenue growth and client retention.

Required Skills and Work Experience:

● 12+ years with pre/post engagement management experience required in an IT environment

● Experience managing Mainframe Software projects in a fast-paced environment

● Demonstrated mastery of at least 10 years IT project management experience using standard Work Breakdown Structures, Project Plans, Risk & Issue Management, Project Governance, experience applying PMI project methodologies to projects and programs

● Proven knowledge of Project Management methodologies / with a required PMP Certification. Other industry certifications such as Scrum, ITIL, SAFe are a plus.

● Proven organizational and planning skills

● Proven track record of delivering large or complex projects/programs on time and within budget

● Excellent verbal and written communication skills

● Strong organizational skills; works well under pressure and with minimal supervision

● Ability to manage shifting priorities, demands, and timelines

● Ability to effectively drive execution and own responsibility for overall success of projects

● Strong analytical and creative problem-solving skills

● Technical proficiency and customer-facing skills

● Generally works without consulting their manager

● Ability to make decisions independently and respond to client questions such as scope, staffing, invoicing, resource allocations and staffing requirements

● Typically has a geographic focus of North America

● Business travel of up to 25 percent yearly may be required

Experience: Bachelor’s and 12+ years of related experience required

Certification: PMP Certification is required

Compensation and Benefits

The annual base salary range for this position is $114,000 - $182,000

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.