Amazon Events Sys Eng II EP Services 

United States, Texas, Austin 

84495319

This hybrid production/system engineer role will be in charge of both the health and maintenance of the production systems as well as the operation of the production systems during events.
The System Engineer within Event Productions should have a strong background in technical problem solving skills to support the operational engineers when systemic problems arise, and proactively, when invention and efficiency can be implemented to solve problems before they occur. Production technologies require systematic backup systems so that a buffer is created where the team and client will have knowledge of an implemented backup plan, but the end customer (attendee) will hopefully never even know a problem occurred. This requires system engineers to have a deep understanding of their systems to quickly identify root cause and offer efficient solutions to maintain production stability.
Key job responsibilities
This role will be directly responsible for the health and success of all the production equipment located within the venue, in addition to operating and ensuring the success of each event that takes place within the venue. This role will also directly work with the rest of the System Engineers and Production Engineers within the Event Production organization, to ensure that the quality of the systems and the operating procedures remain of bar raising quality.Responsibilities include:· Proactively engage with production team to pursue process improvements.
· Search out opportunities to help others improve skillsets and knowledge base.
· Contribute as a subject matter expert in the field of audio/visual production.
· Design, program and operate live events with autonomy, taking the customers’ ideas and delivering an outstanding product.
·Ensure industry best practices are followed with a safety first mindset.Pre-event:
· Event setup and technical coordination of assigned systems.
· Recommend technical resource scheduling for equipment and labor script.
· Thorough testing of equipment use cases ahead of event.
· Clear communication with all team members.
Event execution:
Operational technical services for assigned events.Optimizing systems for the best quality attainable.Technical leadership of vendor engineers when required.Dynamically flex to client needs and changes.
Post-event:
- Assist with strike of event space(s), ensuring correct equipment handling and storage.
- Participate in post-event feedback discussions/surveys.A day in the life

- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 3+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 4+ years of technical support experience
- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Bachelor's degree in IT, computer science or equivalent
- 2+ years in an entertainment / film / television / theatre production environment.

- 3+ years of supporting a windows server environment experience
- Experience supporting video conference and teleconference equipment