Amazon Decom Tech ADC InfraOps 

United States, Virginia 

844739060

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This Entry Level position requires candidates to be a self-starter, highly motivated individual who can adhere to strict processes and be able to diligently perform repetitive tasks with no deviation and deliver consistent results.Our technicians have industry-leading technical abilities and demonstrate a breadth of knowledge while they:*Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
*Show a strong aptitude for troubleshooting and problem solving*Solve problems at their root and step back to understand the broader context*Demonstrate the ability to lift up to 40 lbs and work in cramped and/or elevated location
*Maintain service level agreements through the implementation of proactive issue detection and reporting*Are biased to act in the absence of direction or support*Improve effectiveness through process innovationThis position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Culpeper, VA, USA

- 1+ years of computer hardware troubleshooting and repair experience
- High school or equivalent diploma
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- 1+ years of data center experience
- Knowledge of cloud computing technologies
- Decommissioning and processing of legacy hardware out of the data center facilities
- Unpacking/repacking fragile electronics
- Relocating and moving of large enterprise equipment
- Experience tracking and accounting for a large amount of IT parts
- Creating/attaching labels and barcodes
- Hard drive installation and removal, and destruction
- Basic Networking removal/installation and clearing of configurations
- Updating progress through a web ticketing system
- Familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices
- Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)
- Previous experience migrating and decommissioning of data center assets a plus
- Cisco switch configurations
- Linux experience