Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Contributes as a key player and navigator to the development, implementation, and coordination of real-time payments product initiatives, programs, and strategic roadmap
- Develops strong partnerships with cross functional teams and stakeholders across the organization and the globe including product, technology, operations, legal, risk, compliance and audit
- Owns the end to end execution of projects and priorities according to plan, while solving problems and issues that arise
- Engages internal and external partners/clients in order to fully understand the needs and priorities of the industry, clients, and the firm
- Leads conversations with Sales and Product Sales Specialists to develop commercialization strategy and manage the pipeline of prospective clients for both RTP and Request for Payment (RfP)
- Plans and execute communications/campaigns working with Change Readiness, Ready-to-Launch, and other Line of Business partners
- Represents JP Morgan in RTP industry events; Enable additional channels for RTP
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Bachelor's degree in Business, Finance, Technology, or a related field
- Advanced knowledge of the product management life cycle, design, and data analytics
- Advanced understanding of real-time payments systems, Request for Payment (RfP), and the broader payments landscape
- Familiarity with regulatory and compliance requirements related to payments
- Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels
- Experience in developing and executing communication strategies and campaigns
- Demonstrates high attention to detail, and exemplary quality, thoroughness and completeness of work product
- Proven ability to build strong, cohesive partnerships with internal and external stakeholders, working effectively in a matrix organization
- Advanced organization skills, ability to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets/ time zones)
Preferred qualifications, capabilities, and skills
- An advanced degree (MBA or equivalent) is a plus
- Demonstrated prior experience working in a highly matrixed, complex organization
- Advanced problem-solving skills and the ability to navigate and resolve issues effectively
- Vast understanding of industry trends, client needs, and competitive landscape
- Experience leading conversations and collaborating with sales teams to develop commercialization strategies