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Wells Fargo Lead Commercial Loan Servicing Representative 
India, Telangana, Hyderabad 
842811557

18.02.2025


In this role, you will:

  • Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects

  • Knowledge on Loan IQ

  • Good understanding on Loan servicing, Deal administration, LoanBoarding/Modification,Escrow management, Draw review & Funding process, Inspections, Payoff, BQR/CQR, Loan workouts.

  • Experience in commercial banking loan documentation and verification.

  • Research, respond to and resolve complex inquiries

  • Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support

  • Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit

  • Support loan trading and assignments

  • Prioritize work and provide day to day work leadership and mentorship to the support team

  • Lead or contribute to customer issue resolutions that require coordination amongst various teams

  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

  • Interact with internal customers

  • Receive direction from leaders

  • Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements


Required Qualifications:

  • 6+ years of Commercial Loan Servicing experience, loan documentation or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • University Masters/Bachelor's degree in Business or related discipline

  • Strong knowledge of MS-Excel, MS-Word

  • Good English Oral and written communication skills

  • Strong analytical, problem solving, and document interpretation skills

  • Knowledge in Commercial Mortgage Servicing

  • Flexible with the shift timings (6:30pm - 3:30am)


Job Expectations:

  • Flexibility towards work on differentprocesses/assignments

  • Working with teams and be an active participant

  • Exhibits a commitment to the company

  • Ability to set priorities, plan and organize work

  • Demonstrates/maintainsprofessional conduct under all circumstances

  • Ability to conduct process trainings as when required

  • Ability to work independently and generate MIS reports for the process

  • Takes ownership for the responsibilities

  • Motivates himself and the team in achieving team goals

19 Feb 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.