Evaluate and understand the logistics setup of merchants, identifying the most suitable Global-e solutions to optimise their international shipping processes.
Be a logistics subject matter expert for both internal teams (Sales, Account Managers, Solutions) and external stakeholders, providing guidance on logistics solutions and best practices for international expansion.
Work closely with Revenue and Professional Service teams to support new and existing business opportunities. Ensure that logistics-related concerns are addressed effectively throughout the sales cycle.
Act as the point of contact (POC) between technical and non-technical functions within the company, ensuring effective communication and smooth implementation of logistics solutions. This includes working with the technical teams to customise solutions based on merchant requirements and overseeing the practical execution of those solutions.
Requirements
6 years+ experience in logistics management, supply chain, or a related field
Strong technical understanding of logistics operations and global shipping processes
Extensive knowledge in shipping and carrier offerings
Experience working with international merchants and eCommerce platforms
Ability to translate complex technical logistics concepts to non-technical stakeholders
Analytical mindset with the ability to leverage data to make informed decisions
Knowledge of international trade regulations and customs processes is a plus