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Microsoft Senior Software Engineer 
Canada, British Columbia, Vancouver 
837360877

16.07.2024

Required Qualifications:

  • Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.
  • 3+ years of experience supporting production systems in a live site model

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security sceenings:

  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Knowledge in Linux internals and basic knowledge in Linux kernels.
  • Proficiency in troubleshooting complex technical issues and providing solutions.
  • Effective written and verbal communication skills.
  • Experience working with distributed systems in a cloud environment.
  • Passionate in support of customers with a commitment to delivering reliable service.
  • Demonstrated ability to collaborate with external teams (open source, standards, and/or partners)
  • Technical passion, terrific problem-solving skills, and the ability to work independently.

Software Engineering IC4 - The typical base pay range for this role across Canada is CAD $108,100 - CAD $199,700 per year.

Find additional pay information here:
Microsoft will accept applications for the role until July 16, 2024.



Responsibilities
  • Design and develop new automation solutions for incident analysis and hands-off mitigation.
  • Rotation in a live site operations team with a 25% load of on-call duties (split between a primary and a backup role) supporting Redmond daytime hours, 8:00 AM - 9:00PM PST.
  • Collect and analyze data on various metrics to identify key areas to invest in engineering opportunities.
  • Investigate, diagnose, and mitigate key issues impacting the Operating System (OS) platform.
  • Support other engineers and assist them in ramping up and resolving challenging issues.
  • Shifting rotation will occasionally have weekend on-call requirements but will be offset with weekday time off.
  • Develop and maintain technical documentation & enhance TSG (Technical support Guide)/Playbook
  • Drive training and mentoring of other support engineer to enhance technical skills.
  • Embody our