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JPMorgan Payments-Transactional Credit Management-Senior Product Associate United States, Florida, Tampa 83707184
Yesterday
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Assists in coordinating with Transaction Approval Group, Intraday Payments Credit Risk and functional teams across Payments, on development and implementation of business rules, approval and operating model for transaction decisioning for non-Credit-managed clients
- Manages and approves daily transaction referrals for intraday payment activity and returnable overnight overdrafts in line with TCM-owned procedures
- Collaborates with Product Development and Technology in the identification and submission of technical requirements for strategic funds control platform development; writes the requirements, epics, and user stories to support product development
- Assists in communicating strategic operating model changes and TCM team remit to regional internal and client-facing stakeholders (Sales, Client Service, Operations)
- Partners with Credit Risk Management, Credit Risk Middle Office and functional teams across Payments to execute tactical and strategic roadmaps for end-to-end management of onboarding/offboarding protocol for non-Credit-managed clients
- Executes governance framework, in partnership with functional teams across Payments, to monitor non-Credit-managed client populations globally to ensure accurate and timely onboarding/offboarding, and identifies opportunities for refinement
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Strong organizational and communications skills
- Keen interest in navigating across a broad set of global functional stakeholders to solve problems, manage programs, and influence outcomes
- Ability to establish and follow procedures regarding intraday credit decisioning and client management
Preferred qualifications, capabilities, and skills
- Prior experience working in a highly matrixed, complex, global organization
- Technical skills using Alteryx, Tableau, Microsoft Excel and Microsoft PowerPoint
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