In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
222 S. Harbor Blvd, Anaheim CA 92805
6952 Bolsa Ave, Huntington Beach CA 92647
16025 Brookhurst St, Fountain Valley CA 92708
7560 Orangethorpe Ave, Buena Park CA 90621
9929 Chapman Ave, Garden Grove CA 92841
2350 W. Lincoln Ave, Anaheim CA 92801
9550 Bolsa Ave, Westminster CA 92683
12310 Seal Beach Blvd, Seal Beach CA 90740
2535 N. Tustin St, Orange CA 92865
13916 Seal Beach Blvd, Seal Beach CA 90740
1135 N. State College Blvd, Anaheim CA 92806
220 S. State College Blvd, Anaheim CA 92806
6090 Ball Rd, Buena Park CA 90620
7950 Westminster Blvd, Westminster CA 92683
Pay Range
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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