You’ll take responsibility for all technical gear in campus venues to ensure flawless execution during live and recorded events. You’ll be responsible for preventative maintenance, break/fix, and system calibration to guarantee optimum performance at all times. You’ll keep documents updated (e.g., line drawings, SOPs, and service agreements) and assist with system design and specification of gear for various projects.You’ll also operate screening room technology to support creatives, executives, and guests. You’ll use your interpersonal skills and ensure content is properly presented and provide high-touch customer service. When not actively engaged with projects, productions, and venue maintenance, you’ll pivot to help the team in various ways, depending on the needs of the day. This includes cross-training to perform in other operator roles and providing high-touch AV support in conference rooms.