This job is responsible for facilitating scrum ceremonies, managing dependencies, providing visibility into delivery plans and progress, promoting agile principles and mindset through coaching, and enabling continuous improvement across multiple scrum teams. Key responsibilities include optimizing the flow of stories and the value delivered for medium to high complexity projects and programs. Job expectations include ensuring the team resolves impediments quickly, following agreed-to processes, and maintaining a good relationship with the product management team and other stakeholders.
Responsibilities:
- Facilitates Scrum ceremonies including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives
- Provides visibility into the Agile team’s delivery plans and progress against plan to stakeholders
- Manages risk including dependency management, impediment removal and compliance with Enterprise Change Management and other policy requirements
- Applies metrics to assess team delivery, maturity, and performance and identifies and shares improvement opportunities with the team
- Partners with product stakeholders to ensure the team has a healthy product and Sprint backlog
- Provides coaching and mentoring to the team for them to become high performing by collaborating, focusing on continuous improvement including cross-training, and sharing knowledge on scrum practices and Agile principles
- Leads scaled planning for the team including Pre Planning/Preparation and Program Increment Planning Events) and represents the team in Scrum of Scrums/Agile Release Train Syncs
Required Qualifications:
- First level Scrum Master experience and/or certification (PSM I, CSM)
- Knowledge of Kanban and/or scaled agile frameworks such as the Scaled Agile Framework for the Enterprise (SAFe)
- Experience being the Kanban Lead or Scrum Master for at least two years
- Experience being on multiple kanban or scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.)
- Knowledge and/or experience with widely successful Kanban / Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
- Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.
- Experience in Jira
Desired Qualifications:
- Second level Scrum Master certification (PSM II, CSP)
- Experience playing the Scrum Master role for at least three years for a software development team
- A good working knowledge of using an Agile tool such as Jira
- Track record of continued and recent education, as a presenter and learner, in Agile and Scrum, including training, conferences, user groups, self-study, etc.
- Applicable knowledge of the technologies used by the team - Previous experience as a collaborative leader
- Excellent communication and mentoring skills
- Experience managing teams performing base/production support services including business sustaining activities, incident management, application governance, Compliance, Risk Remediation, and break/fix support
Skills:
- Agile Practices
- Business Acumen
- DevOps Practices
- Influence
- Result Orientation
- Collaboration
- Solution Delivery Process
- Solution Design
- Technical Strategy Development
- Test Engineering
- Application Development
- Architecture
- Automation
- Risk Management
- Stakeholder Management
1st shift (United States of America)