JPMorgan Credit Facilities Quality Control – Team Lead 

United States, Illinois, Chicago 

830575474

Job Responsibilities:

• Maintain strong controls in partnership with internal functions and in accordance with company policies and regulatory changes.
• Prepare ad hoc reports for the control organization, audit, or business partners as requested.
• Enhance team efficiency and accuracy by identifying opportunities for process improvement through root cause analysis.
• Regularly monitor various Quality Control production metrics to identify and escalate trends to relevant stakeholders.
• Prepare for and collaborate in Challenge Forums with production managers and leads.
• Participate in initiatives and projects related to the advancement of the Credit Facility Quality Control Program and Credit Proposals Center of Excellence.
• Demonstrate strong oral and written communication skills by articulating complex concepts to differing audiences.
• Work with large data sets to pull trends and insights while providing regular reporting to senior stakeholders.
• Exhibit extensive leadership skills with the ability to collaborate across different groups and regions.
• Consistently demonstrate adaptability and initiative within the current role.

Required Qualifications, Capabilities, and Skills:

• 10+ years of financial services industry knowledge with regulatory practices, including lending, loan processing, and support operations.
• Analytical mindset with the ability to address time-sensitive issues while maintaining the highest level of integrity and objectivity.
• Intermediate to advanced use of Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent experience.
• 8+ years of experience in Quality Control or Compliance-based roles.
• Demonstrated track record of increasing responsibility in roles over time.
• Familiarity with Integrated Credit Release Desktop and ACESX.X