Teva Analyst Returns Rebate Support 

United States, New Jersey 

828748577

ESSENTIAL RESPONSIBILITIES• Ensure Return Authorization’s and Quality Complaints are processed timely and in accordance with Teva’s policies.
• Assist to perform maintenance and closing details for expired returns and recall cycles.
• Process Quality Assurance Services Weekly Compensation Report by processing credits for quality returns and issuing checks.
• Assist with Teva Returns Mailbox to streamline customer complaints/issues, requesting additional information regarding an overage/damage, populating Return Manual Authorization’s, and sending out FedEx labels.
• Communication with management regarding return requests outside of Teva's policies
• Communication with customers regarding RA instructions as well as return denials
• Maintain logs for monthly accrual submission.
• Provides support and documentation to internal and external auditors.
• Complies with all SOX requirements.• Follows Teva Safety, Health and Environmental policies and procedures.
• Other projects/duties as required/assigned.

REQUIREMENTS
• Bachelor’s degree in Business or Finance preferred, HS Diploma or equivalent required.
• Minimum 3 years in the following:
o Experience with pharmaceutical returns.
o Experience with Flex/Model N, Enterprise BI, SAP and iSeries.
• Detailed oriented, organized and deadline sensitive.
• Microsoft Office skills, advanced Excel skills (VLOOKUP, IF, CONCATENATE, etc.)

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