What You'll Do- Be the go-to for all the things customer service for the global legal organization at Uber; Support the Consumer Insights and Advocacy Team in the Community Operations org.
- Design and implement a process that creates a feedback loop– communicating legal risks to the Community Operations team, and gathering patterns of confusion and complaints from the Community Operations team, and communicating those back to the Legal team.
- Provide ongoing legal support for various Community Operations activities, including jumping into high risk escalations, and updating and maintaining “knowedge base” playbooks.
- Collaborate with other lawyers, operations teams, and marketers, with a strong ability to build relationships, gain credibility, and partner with people who may think differently than you do.
- Collaborate on and draft internal trainings on relevant issues.
- Work with senior team stakeholders on team projects.
Basic Qualifications:- A minimum of (5) five years of experience in consumer protection law and marketing law work.
- J.D. and license to practice law in at least one state.
- Experience reviewing and advising on consumer protection.
Preferred Qualifications:- Experience with marketing legal issues & advertising campaigns across mediums in a bonus!
- Excellent business judgment, ability to build credibility, great communication, and interpersonal skills.
- Ability to prioritize and juggle multiple projects at a time in a fast-paced environment, both collaborating as a team to stay in sync and working independently to get the job done.
- Confidence and flexibility to operate in a fast-paced, constantly evolving global environment.
- Embody the highest standards of integrity, ethics, and accountability.
- A Go Get It Attitude and enthusiasm about Uber!
For New York, NY-based roles: The base salary range for this role is USD$208,000 per year - USD$231,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$208,000 per year - USD$231,000 per year.