As a Product Manager in the Benefits Experience team, you will lead product innovation and deliver that makes it easy for our customers to discover and use benefits to make the most of their relationship with Chase.
Job responsibilities
- Support collaboration with stakeholders and SMEs to define vision and develop strategy
- Gather and refine requirements in Jira to navigate value in accordance with customer and business stakeholder priorities.
- Work closely with Scrum teams to create requirements, prioritize the backlog, review in-sprint progress and ensure features meet all acceptance criteria and are ready for production
- Work in an Agile development environment to develop phased delivery and go-to-market plans in partnership with partners
- Lead workstreams with partners (strategy, product, design, technology, finance, controls, ops, marketing) on prioritization of delivery and innovation roadmaps.
- Maintain deep knowledge of user experience insights and journeys and use analysis to anticipate trends and absorb best practices to continuously refine backlog.
- Develop key relationships and manage communications with stakeholders, including senior executives
Required qualifications, capabilities, and skills
- Minimum of 5 years of digital product management experience
- Experience managing complex programs
- Experience with Agile product development techniques and practices
- Structured thinker with ability to analyze opportunities, recommend solutions, and communicate effectively
- Demonstrated ability to create momentum among diverse teams, managing delivery timelines with composure under pressure
- Positive team-oriented attitude suitable to aligning established and new business practices
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization