Cyberark Privilege Cloud Engineer 

India 

823620434

Job Description:

Responsibilities:

• Work directly with the customer to deploy and configure the on -premise components, and integrate the service with the customer's environment
• Serve as the primary point of contact during planning, deployment and post implementation stages
• Execute the Privilege Cloud Jump Start plan with the customer, created as a Privilege Access Management enablement services package with the goal of setting the customer on a path to meet their Privilege Access Management goals
• Assist Privilege Cloud customers with service requests, upgrades, integrations and technical support issues
• Assist Privilege Cloud customers with developing, managing, and executing project plans and timelines
• Guide the customer through both Privilege Access Management and Secu rity best practices aimed at rapid risk reduction in the customer's environment
• Processing and analyzing customer and product usage data in a SaaS environment for the benefit of both customers and CyberArk

Requirements:

• 3+ years of professional work experience as part of an enterprise software company or systems integrator
• 2+ years of experience at a SaaS, security or IT vendor in a technical customer facing role
• Experience setting up and installing enterprise software on Windows and Unix platforms
• Experience with Active Directory and IDP systems
• Ability to understand critical issues and bring appropriate resolution to complex problems
• Ability to anticipate risks and devise solutions in the moment
• Ability to understand enterprise customers and their needs
• Excellent organizational skills
• Excellent communication skills and extensive experience working with clients and partners.
• Strong written and verbal communication skills
• Security software or internal IT security experience a plus