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Apple Digital Content Management Solutions Manager 
United States, California, Cupertino 
822483856

11.07.2024
Description
- Drive detailed analysis of DCM’s global e-commerce content production processes with a laser focus on measuring and trending process efficiency and effectiveness.- Develop and present business problem briefs to influence strategic investments in systems and tools that enable DCM’s operations to scale. - Be the voice of DCM on Scale Publishing projects - give input on business requirements and provide our cross-functional partner teams with timely and relevant information to arrive at optimal outcomes.- Plan for and implement testing and change management activities to support business rollout and adoption of new publishing platform capabilities and/or tooling feature changes. - Contribute to and present in Quarterly Business Reviews as required.- Perform ad hoc analysis in support of annual business planning activities.
Minimum Qualifications
  • 6+ years of professional experience in retail, e-commerce, operations, and/or project/program management.
  • Dedicated individual with proven business analysis skills: eliciting, analyzing, defining, and prioritizing business use cases and requirements.
  • Deep expertise in leading and implementing change initiatives related to business processes and technologies.
  • Strong collaborator who has demonstrated facilitation, negotiation, and conflict resolution skills and the ability to exert tactful influence in a matrix organization.
  • Effective communications skills must be able to summarize and explain (verbal and written) sophisticated information in a clear and concise manner across all levels of the organization including executive management.
  • Ability to deal with ambiguity, manage complexity, and balance competing priorities within a dynamic environment.
  • Experience working with e-commerce publishing platforms and/or applications.
  • Familiarity with software development lifecycle and methodologies.
Preferred Qualifications
  • Extensive business process mapping experience including facilitation of cross-functional workshops and/or customer focus groups.
  • Experience with survey design principles and standard methodologies.
  • Experience developing relationships with senior collaborators.
  • Solid understanding of project management methodologies, project life cycles, and utilization of project management tools and techniques to ensure the successful delivery of high-quality projects.
  • BA, MA, or MBA in a related field, or equivalent work experience is desired.
  • Able to accommodate domestic and international travel.
Pay & Benefits
  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $131,300 and $197,400, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.