PayPal Partner Success Manager 

France, Auvergne-Rhône-Alpes 

822345843

Your day to day

• Act as the primary operations point of contact for assigned partners, fostering strong, long-term relationships. Advocate for partners internally, ensuring their needs are addressed by cross-functional teams (sales, product, risk, compliance, and marketing).
• Monitor key performance metrics (e.g., transaction volume, conversion rates, etc) and identify areas for improvement.
• Collaborate with PayPal commercial sales and business development teams to identify and execute upsell and cross-sell opportunities and maintain excellent operations.
• Guide partners through API integrations, product implementation, and operational best practices. Work with technical teams to troubleshoot integration issues and enhance the partner experience.
• Ensure compliance with PayPal’s policies, risk guidelines, and regional regulatory requirements.
• Drive operational efficiency by streamlining partner engagement processes.

What you need to bring

• 5+ years of experience in partner operations management or technical support, preferably in payments, fintech, banking, or e-commerce.
• Strong understanding of payment processing, digital wallets, and PSP ecosystems.
• Experience working with API-based integrations and technical payment solutions is a plus.
• Exceptionalrelationship-building,negotiation, and communication skills.
• Data-driven mindset with the ability to analyze performance metrics and drive actionable insights.
• Ability to work cross-functionally with sales, product, risk, and compliance teams.
• Comfortable working in a fast-paced, high-growth environment with global stakeholders.
• Experience managing PSPs, banks, or large enterprise partners in a global setting.
• Knowledge of risk, fraud, and compliance considerations in payments.
• Familiarity with PayPal’s suite of products and services is a plus.

Our Benefits:

Any general requests for consideration of your skills, please