Senior Operations Analyst
As an Senior Operations Analyst at Honeywell, in Dublin, you will be responsible for execute and manage HCE’s order processing and distribution operations. This is a hybrid role, 3 + 2 days model.
Key requirements
· Execute the business processes for sales order processing and distribution.
· Manage operational SLAs and coordinate with functional managers to deliver on business commitments on a regular basis
· Execute the strategy to move order management operations to a software first model supporting both SaaS and legacy distribution models.
· Support Optimisation of profitability from license revenue through cost reductions and transfer pricing.
· Work with a team of manager/supervisors responsible for all aspects of HCE’s order management activity for license and services business.
· Ensure adherence to all compliance guidelines/requirements and internal policies and procedures including revenue recognition and Trade Compliance and supports internal and external audits
· Build, maintain and manage relationships with partners and other external organizations focused on day to day order management, improvement of overall order management systems, processes and quality
· Build and maintain relationship and work closely with business partners such as Engineering, Sales, Sales Ops, Partner Ops, Finance & IT Support
· Support implementation and execution of global standards for all Order Management processes that support industry best practices, policy and procedures, current and future M&A activity and Corporate/regional objectives
Key skills and qualifications
6 to 10 years
of experience within Operations IT
· Bachelor’s Degree in IT related courses
· Proven experience in executing business processes related to sales order processing and distribution.
· Strong understanding of operational SLAs and ability to manage them effectively
Our offer
· A culture that fosters inclusion, diversity, and innovation in an international work environment
· Market specific training and ongoing personal development.
Additional Information - JOB ID: HRD234563
- Category: Customer Experience
- Location: 1 Windmill Lane,Dublin,DUBLIN,Ireland
- Exempt