Capital One Lead Information Security Office Consultant Call Center 

United States, Virginia, Arlington 

819922033

Lead Information Security Office Consultant (Call Center)

Responsibilities:

• Act as a central Information Security point of contact for a portfolio of voice and customer servicing technology assets.

• Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management

• Serve as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures and standards

• Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes

• Escalate and manage cyber security risk

• Provide ad hoc support on special Information Security hot topics for the business

• Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment

• Work with line of business leadership to anticipate their objectives and needs to better serve the line of business

About You:

• Strong technical architecture background with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

• Exceptional communication and collaboration skills

• Excellent problem solving and influencing skills

• Strong desire to continually learn and solve security problems involving new technologies

• You are able to work well under minimal supervision

• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and enterprise risk representatives

• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 4 years of experience providing guidance and oversight of security concepts

• At least 3 years of experience performing security risk assessments and security architecture reviews

• At least 3 years of experience with architecture, software design, networking or cloud infrastructure

• At least 1 year of experience working with telephony, contact center or Voice Over IP (VoIP) technologies in an architecture or security capacity

Preferred Qualifications:

• Bachelor’s Degree

• 6+ years of experience with Architecture, software design, networking or Cloud infrastructure

• 4+ years of experience in securing a public cloud environment (AWS, GCP, or Azure)

• 2+ years of experience utilizing Agile methodologies

• 2+ years of experience in Enterprise Monitoring

• AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP)

McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical Richmond, VA: $175,800 - $200,700 for Manager, Cyber TechnicalThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.