Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients.
Understands how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications.
Implement, customize, and configure BMC products.
Integrate BMC products to each other and third-party applications.
Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins.
Accountable to client for achieving specific outcomes by delivering services as directed by the project manager and technical lead.
Skills/Experience:
Candidate must possess a Bachelor’s Degree.
Should have 3-7 years’ IT experience
Should have worked in Applications Managed Services and Consulting Services environment
Extensive experience in the implementation, administration and configuration of BMC Discovery,Integrations,Customizations.
Experience on Windows/UNIX/LINUX operating systems and ITIL framework is an advantage.
Good knowledge of Cloud Technologies, networking and database concepts
Well organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required.
Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
Effective communication skills in English & German (verbal and written).
Willing to work in shifts, weekend and on-call support will be required.