Order Management Coordinator II
Your role:
Interacting with customers via phone, assisting with customer inquiries or placing customer orders
Working with teammates in processing customer orders in Esker, EDI, and SAP
Working on a variety of different Order Management activities including but not limited to pulling reports, monitoring the department email account, interacting with the warehouse team, reviewing pricing discrepancies, troubleshooting order issues, working with customer return requests, working with a variety of internal departments on different projects
You're the right fit if:
- You’ve acquired 2+ years of experience in customer service, order placement and data entry
- Your skills include…detailed oriented, critical thinking, multitasking, reliability, listening, Excel knowledge, SAP experience.
- You have a… High-school/Associates or equivalent experience if applicable. Certification if applicable.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
- You’re an… Effective communicator at all levels, with an organizational focus with the ability to represent the team and collaborate with both customers and internal stakeholders. Committed to creative problem solving while leveraging cross organizational resources with a focus on coordination and collaboration.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .
The hourly pay range for this position is $17.00 to $26.00, plus overtime eligible. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
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consider candidates who require sponsorship for a work-authorized visa, now or in the future.
be provided for this position. For this position, you must reside in