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Apple Design Studio Support Technician - Human Interface United States, California 815196940
13.06.2024
Description
Each day, you’ll support the Design Team in some of the following ways:You’ll also take part in planning for our long-term roadmap and be expected to drive projects from concept to completion, researching and deploying new tools and solutions. While you’ll be connected with seasoned individuals and teams from across Apple, we’ll depend on your expertise and experience to innovate for the studio’s unique needs.
Minimum Qualifications
- Have a complete, inside-and-out understanding of troubleshooting theory and component isolation
- A strongly proactive and positive approach to finding solutions to unique problems
- Pro-level working knowledge of all of Apple’s software platforms; familiarity with the wide variety of internal services and support Apple offerings
- Must be able to multitask and simultaneously engage with multiple technical situations at once
- Experienced in crafting and maintaining team documentation
- Able to load software builds onto the full spectrum of Apple hardware
- Comfortable with command-line tools and shell scripting
Preferred Qualifications
- 5 or more years of Genius Bar support, or an equivalent Apple-focused support environment
- Familiar with the quirks of digital content creation tools like Maya, Cinema4D, Houdini, Nuke, and Adobe CC
- Creative media, visual effects, or post production studio environment experience
- Cross-platform experience in a mixed-platform Linux/Windows/Mac environment
- Render farm and licensing system support
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $102,000 and $170,100, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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