JPMorgan Experience Design Executive Director 

United Kingdom, England, London 

814140555

About the Opportunity

• This leadership role requires a deep understanding of experience design for digital products and services of all kinds, sizes, shapes and contexts
• The Lead will help set the direction, vision, and methodology for an established team and set the bar for quality by example, with energy and passion. This will require a strong point of view on design, hands-on creation of experiences, developing strategies for implementation within a complex ecosystem and building meaningful relationships within the organization
• A user-centric view is paramount for the role, while providing simple, fun and innovatively enriching mobile experiences for our customers. You will be working in a fast -paced environment alongside our product, business and engineering teams to deliver new experiences through effective artifacts. A balanced understanding of strategy, research, interaction and visual design is a must for the role

Job Responsibilities

• Lead and manage a global user experience design team responsible for supporting global client and advisor platforms, including web and mobile apps
• Effectively expand the team while ensuring the brand is represented across every touchpoint and the design system is harmonious and scalable
• Meet or beat project metric goals at and after launch
• Develop appropriate ongoing connection and buy-in with the relevant cross functional stakeholders
• Serve as a client and advisor-experience advocate and leader

Required Qualifications, Capabilities and Skills:

• Online portfolio demonstrating superior product design experiences (
  required for application- please include any passwords if password protected
  )
• 10 years of experience in product design and graphic / visual development required
• Experience managing design teams
• BFA or BA in related design field
• Ability to synthesize complex, interdependent, and sometimes competing needs
• Awareness and practical understanding of current technologies and their application and relevance to digital experiences
• Proven understanding of responsive web & mobile application design and wireframe development
• Thrives in a fast­-paced, collaborative, team­-oriented, cross-­functional environment
• Ability to influence others and provide thought leadership on design
• Actively listens, hears and understands what is said and not said, and with nuanced comprehension of meaning and intent
• Develops and sustains effective and cooperative working relationships with peers, managers and other internal or external stakeholders
• Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)
• Expert level ability in Figma

Preferred Qualifications, Capabilities and Skills:

• Understanding of digital accessibility principles preferred
• Wealth management industry experience preferred