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JPMorgan Omnichannel Integration Product Delivery Associate United States, Florida, Tampa 812867701
26.06.2024
As a Senior Product Delivery Associate in Omnichannel & Biometric Solutions, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Communicates client requirements to Product and Engineering teams for further review and Implementation
- Becomes SME on Omnichannel Payment Application and related products
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Experience with Card Present Payments (Point of Sale systems, EMV certifications, Wallet experience, etc)
- Experience communicating with both internal and external parties (oftentimes both at the same time)
- Some travel anticipated (<25%)
Preferred qualifications, capabilities, and skills
- Developed knowledge of the product development life cycle
- Ability to manage multiple competing priorities
- Strong customer service and communication skills for both technical and non-technical audiences
- Experience in networking systems (IP addresses, DHCP, switches, domains, etc)
- Experience with Software Development processes (Development Lifecycle, Agile, etc) a plus
- B.S. in Computer Science or similar preferred
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