Microsoft Customer Solutions Architect 

United States, Washington 

811733331

TheCustomer Solutions Architect

• Secure Remote Work to improve productivity
• Security and Compliance
• Modern Management

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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 2+ years experience in technical program/product management, coding, software development/delivery work
  • OR equivalent experience.
• 1+ year (s)of technical knowledge of the Microsoft 365 suite (Intermediate level across suite, proficient level on at least one workload (e.g., management or security).
• 1+ year (s)of experienceexplaining technical scenarios, roadmap, key solutions, and technical architectures supported by Microsoft 365.
• 1+ year (s)of experience with Microsoft 365 planning and deployment with enterprise customers.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Qualifications:

• 5+ years experience in technical program/product management, coding, software development/delivery work
• 3+ yearstechnical consulting, IT administration, support, project management, customer success management, or related work.
• Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
• Proficient customer communication skills and ability to collaboratewithinand outside of Microsoft
• Ability to explain key solutions and technical architectures in Microsoft 365 and associated technologies.
• Proventrack recorddelivering on team revenue or usage targets.
• Ability to travel up to 25%.
• 1+ year (s) of customer- facing experience.

Customer Solutions Architecture IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 30, 2024.

• Engage and develop relationships with selectMicrosoft enterprise customersto ensure they get the full value of their Microsoft 365 investment.
• Trusted technicaladvisorto provide technical deployment guidance and best practices, design their deployment and upgrade plans, overcome hesitancy, and gain commitment from the customer to move forward with those plans.
• Ensure FastTrack scale resources and partners deliver that plan with the customer and resolve any escalations or delays.
• Serves as the chief deployment coordinator,demonstratingboth technical and project governance capabilities.
• Identifycustomer deployment, revenue, and transformation opportunities through consistently evaluating the customer environment.
• Engaging with customer business and technical leaders.
• Coordinating with the customer account teams and partners.
• Delivering briefings on relevant technical solutions and strategies.

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