Expoint - all jobs in one place

מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר

Limitless High-tech career opportunities - Expoint

SAP Sr Product Specialist m/f/d - Excellence 
Germany, Berlin 
806811838

11.07.2024

Product Excellence Team Leadership:

  • Provide guidance to sub-teams to achieve 2025 Workplan KPIs, in collaboration with VP of Product Excellence.
  • Align and communicate overall strategy effectively with the team.
  • Monitor KPIs, adjust as needed for product excellence goals.
  • Report to senior management on initiatives, metrics, and outcomes.
  • Foster innovation culture, encouraging team members to explore new ideas and practices.
  • Assign tasks and manage capacity of sub-teams, with VP of Product Excellence.
  • Oversee working students' tasks, ensuring results and learning.

Product Adoption & Experience:

  • Collaborate with Experience Management and Engineering teams to roll out Global Header with PX/LTR surveys
  • Establish PX metrics collection & reporting together with Design team
  • Conduct customer interviews based on NPS/PX scores with relevant teams, together with Customer Success, Research, and Design teams
  • Represent SAP Signavio in SAP Adoption & Experience Steering Committee
  • Align with stakeholders on ongoing adoption & experience metrics
  • Work with SAP Experience Management team on Adoption & Experience Standardization priorities

Upskilling and Development:

  • Lead quarterly upskilling initiatives for Product Management (e.g., growth days, workshops).
  • Facilitate monthly knowledge-sharing workshops for the Product Management community.
  • Provide comprehensive training and support to team members on product excellence practices.

Process Optimization and Best Practices:

  • Develop, implement, and maintain best practices for product development and management.
  • Identify and optimize P&E processes to improve efficiency.
  • Collaborate with cross-functional teams to integrate best practices into all stages of the innovation funnel.
  • Foster a culture of continuous improvement by regularly reviewing and updating best practices.
  • Manage quarterly best practice enablement cadence.
  • Oversee the roll-out of key P&E processes and programs (Beta, Feedback Management, etc.).
  • Lead the Design Partner Program for SAP Signavio, fostering strong relationships with stakeholders.

What you will bring:

  • 4+ years of GTM, stakeholder coordination, and process management experience
  • Master's degree in a business-related field
  • Prior Product Management experience with an interest in analytical & management tools
  • Excellent English communication, analytical, and problem-solving skills
  • Stakeholder coordination, presentation, and leadership experience (essential)
  • Ability to manage large initiatives under tight deadlines
  • Familiarity with SAP Standard platforms, data, processes & practices

A plus:

  • Proven ability to manage multiple programs and lead teams functionally
  • Understanding of customer feedback integration
  • Knowledge of relevant tools (Productboard, Pendo, SAP Analytics Cloud, etc.)
  • Strategic thinking and adaptability to change