Microsoft Service Engineer II - CTJ Poly 

Taiwan, Taoyuan City 

804925383

Required/Minimum Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 2+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience.

Other Requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Preferred/Additional Qualifications:

• 3+ years' experience implementing cloud-based network solutions or hybrid (on-site/cloud) solutions.
  
• Experience configuring physical networking equipment such as Arista, Juniper, Cisco, and Palo Alto.
  
• Experience with host-based virtualization technologies such as Linux Kernel-Based Virtual Machine (KVM) or Microsoft Hyper-V.
  
• Proven experience in scripting languages such as Linux Bash, Windows PowerShell, and Python.
  
• Experience with Linux operating system distributions, including Debian, Ubuntu, Red Hat, and Azure Linux.
  
• Experience working with common automation technologies such as Ansible.
  
• Experience developing and deploying enterprise-level PKI solutions including Certification Authorities (CAs), Registration Authorities (RAs), and certificate lifecycle management.
  
• Demonstrated ability to collaborate across organizational boundaries.
  
• Self-motivated, collaborative, and a quick learner with a passion for solving complex problems.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 8, 2025.

• Demonstrates understanding of service and/or system design, interactions between technology layers and components, functions of physical infrastructure (networking and servers) and cloud-based infrastructure, and dependencies at scale. Contributes to improving service architecture and design of a hybrid (physical and cloud-based) service through automation, software development, and networking with minimal guidance. Adjusts configurations and defines infrastructures to improve the availability, reliability, efficiency, observability, and/or performance of supported products and services, with minimal guidance from other engineers.• Monitors and acts on telemetry data and performs analyses to identify patterns that reveal errors and unexpected problems that are affecting the system's availability, reliability, performance, and/or efficiency, with minimal guidance. Develops scripting and/or automation used in monitoring based on observations and experience.• Implements reliable, scalable, and high-performance solutions including software development, scripting, networking, automation, and hybrid deployments across teams through owning implementation and maintaining quality with minimal guidance.• Learns and adheres to prescriptive guidance for security, privacy, and compliance standards in alignment with direction from the business and technical experts. Works with security, privacy, and compliance teams to identify and address issues relevant to their services with minimal guidance.• Stays current in knowledge and expertise as technology landscape evolves specifically as that technology relates to Cloud networking, physical networking, automation, and Linux (Debian and Red Hat based distributions). Contributes to the adoption of new solutions. Proactively seeks opportunities to learn and receive feedback.• Shares insights and best practices that can be applied to improve development and operations of the system, platform, or product components and features by participating in design reviews, incident drills and debriefs, and regular meetings, as well as interactions with more experienced Service Engineers and members of product engineering teams.

• Embody our and .