Bank Of America Program Manager 

United States, North Carolina, Charlotte 

804229859

Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Build positive give and take relationships with stakeholders and uses the right questions and tools to uncover root causes to challenges, identifies opportunities, and make recommendations.

Responsibilities include but not limited to:

* Oversight and collaboration with key execution partners to proactively resolve operational routines controls and issues

* Program execution and governance

* Think strategically and drive change / execution, coordinating with the technology, operations, risk and control functions to improve process and end-to-end objectives of strategic programs and aligned issues and risk portfolio.

* Develop a deep understanding of the current business environment and emerging risks across a federated environment

* Acts as an ambassador of the risk culture

* Service quality and process improvement

* 10+ Years of Project/Program Management Experience

* Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

* Self-starter with ability to work independently as well as leading or participating in a cross-functional team environment

* Hands on ability leading projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation

* Cultivates a positive team culture and ensures broader collaboration across the enterprise

* Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met

* Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks

* Practical knowledge of Backup and Resiliency technical capabilities and policies

* Advanced/Expert MS Office skills, especially Excel and PowerPoint

* Proven presentation skills (written and oral): ability to present key messages, recommendations and information in a clear, concise and insightful way and synthesize information key to relevant points to Senior Executives across the Enterprise

* Proven executive presence, horizontal and strategic thinker with the ability to influence effectively at all levels within the organization

* Demonstrates a good sense of judgment, knows when to escalate and how to manage expectations

* Considers a diverse set of data points and inputs and is decisive in solutioning

* Global Technology experience preferred

* Business & Risk Management experience preferred

* Working knowledge of bank policies, programs and procedures

* Prior experience handling multiple facets of an end to end business: financial management, project management, governance, operations and technology management, and strategy initiatives.