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Honeywell Field Service Supervisor 
United States 
80381304

18.09.2024
JOB DESCRIPTION

The future is what you make it. That means changing the way we fly, fueling jetsin an eco-friendly way, keeping buildings smart and safe and even making itpossible to breathe on Mars. You will apply your leadership skills to driveteam performance and customer service delivery levels. You will ensureengagement in new opportunities for market penetration, team deployment andsales growth through close collaboration with the dedicated account manager.You will liaise with multiple factions to help prevent and resolve customerproblems and explore additional revenue-generating opportunities. You willdrive and improve reporting procedures and collaborate with the district SeniorFSS on financial results, targets and budgets and administer the New York Statepurchasing contract. You will lead quick and effective closure of anyimprovement opportunities. You will define team expectations and communicatethose to stakeholders. You will act as mentor to train and develop future leaders.
Key Responsibilities:

  • Supervise team activities and performance while maintaining hands on delivery activities
  • Develop team and team members
  • Identify opportunities for operational improvement through performance and business growth
  • Assign and supervise service, spot and project work
  • Collect, reconcile and report operational metrics to the SFSS and the customer liaison

The annual base salary range for this position is $80,800 - $121,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

YOU MUST HAVE:

  • Technical certificate in the electrical, controls or IT related field or 5 years of experience working in HVAC, fire alarm
  • and/or security systems domain.
  • 2 years of contract or project experience including financial oversight.
  • Excellent communication skills with customers, leadership and peers.

WE VALUE:

  • Bachelors or Advanced degree.
  • Previous sales or customer success experience.
  • Demonstrated ability to influence at varying levels across the organization.
  • Demonstrated ability to operate independently and collaborate with key stakeholders.
  • Ability to use experience to appropriately apply the established standards.
  • Demonstrated ability toeffectively lead and develop a team.


Additional Information
  • JOB ID: HRD241740
  • Category: Customer Experience
  • Location: 14 Columbia Circle STE 103,Albany,New York,12203-5196,United States
  • Exempt