EY Senior Manager/ Director - Program Risk Management 

United Kingdom, Northern Ireland, Belfast 

803050083

General Information

Dublin / Belfast

Contract Type:Full-Time – Permanent

The Program Risk Management (PRM) team is part of our Risk Consulting practice. With a clear purpose of ‘building a better working world’, we are committed to delivering exceptional client services across a range of sectors, including the public sector, energy and utilities, financial services and telecommunications. In EY, our approach to delivering exceptional work for our clients is underpinned by three defining features of our approach:

1. Partnering with clients to assess their Programme, PMO/TMO success capabilities for current and future programmes.
2. Helping our clients have the confidence to take and benefit from risks, drive sustainable growth and performance, develop risk-enabled organisations and resources, and gain greater access to risk insights and performance information.
3. Helping our clients solve their most complex problems as well as capitalize on opportunities.

If you are looking to join a dynamic and diverse team
providing Programme Assurance of ERP and Technology projects,come and talk to EY’s PRM team.

• Purpose-led Transformation: We, at EY, are using a proven approach to inform our client engagements.

• Collaborative teamwork: All members of the team are supported in their career development and progression.

• Delivering exceptional client service in a consistent and professional manner: EY’s Service Quality tools provide a process of continuous improvement.

Your key responsibilities

Client Responsibilities:

• Building valued relationships with external clients;

• Acting as a subject matter resource, leveraging your knowledge and experience to shape services for clients;

• Providing oversight and governance for ERP and technology projects, ensuring that they adhere to the organisation's project management framework and methodologies;
• Identifying, assessing, and managing risks throughout the program lifecycle. Develop and implement risk mitigation and contingency plans to minimize potential impacts on the program's success;
• Establishing quality assurance processes and standards to ensure that program deliverables meet the required specifications and are fit for their intended purpose;
• Communicating with stakeholders at all levels of the organisation, including executive leadership, project sponsors, functional leads, and end-users, to ensure their needs are understood and addressed;
• Overseeing change management activities to facilitate the adoption of new systems and processes;
• Ensuring that the ERP system and related technology initiatives comply with relevant regulations, industry standards, and internal policies;
• Managing relationships with ERP vendors, consultants, and service providers. Ensure that contracts are honored, service levels are met, and the organisation receives value from its technology investments;
• Monitoring the program's progress against key performance indicators (KPIs), timelines, and budgets;
• Providing regular reports to senior management and other stakeholders on the program's status and any issues that arise;
• Ensuring that the program is adequately resourced with the right mix of skills and expertise;
• Staying abreast of emerging trends and best practices in ERP systems and technology program management;
• Conducting post-implementation reviews to assess the program's effectiveness, identify lessons learned, and make recommendations for future initiatives;
• Monitor and report on the realisation of benefits associated with the ERP/technology program, ensuring that the expected business outcomes are achieved.

Internal Responsibilities:

• Markets lead and Client liaison for ERP / Technology Programme Assurance offering
• Attending networking events both internal and external
• Assisting in client account management activities such as recruitment for the team, managing financial aspects of client engagements, and Quality and Risk Management;

• Building valued relationships with clients and EY colleagues to assist in generating new business opportunities for EY;

• Leading and supporting presentations and proposals for elements of medium to high complex projects to prospective and existing clients;

• Understanding EY’s service offerings and actively identifying opportunities to better serve our clients;

• Supporting team development activities, including:

• Supporting, coaching, and mentoring activities;

• Conducting performance reviews and contributing to performance feedback;

• Contributing to people initiatives including recruiting, retaining and training activities;

• Understanding, following and communicating workplace policies and procedures.

Skills and attributes for success

• Approximately 10+ years’ experience in a management consulting or similar advisory role in industry or the public sector;
• Approximately 15+ years of ERP / Technology Project Management and Programme Assurance

To qualify for the role, you must have

• Excellent stakeholder management and communication skills with a track record in managing complex stakeholder programmes;

• Good understanding of ERP / Technology project management principles;

• Strong 3rd level educational qualifications.

Ideally, you will also have

• Additional professional qualifications, such as PRINCE2® or PMP, are desirable;

• Additional areas of interest include Project Assurance, Risk, Cyber and Data Privacy, Benchmarking and Best Practice.

What we look for

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.