EY IOI-Senior Manager- Program Risk & Recovery 

United Kingdom, Northern Ireland, Belfast 

386716322

Programme Risk & Recovery Senior Project Managers, Senior Risk Manager

The Programme Risk and Recovery team are experts in the field of project and programme risk assessment and recovery in EY’s Consulting practice. With a clear purpose of ‘building a better working world,’ we are committed to delivering exceptional results for our clients across a range of sectors, including the public sector, energy and utilities, financial services and telco. In EY, our approach to delivering exceptional work for our clients is underpinned by three defining features of our approach:

• Focus on our clients’ needs and priorities front and centre. We are committed to building a better working world by partnering with clients to assess their Projects & Programme capabilities for current and future programs & strategic benefit delivery.

• We help our clients address & manage the benefit from risks, drive sustainable growth and performance through improved project and programme delivery.

• Our experienced, talented & dedicated project, programme and portfolio experts use our programme risk, assurance and delivery tools to recover “at-risk” projects or programmes that are key enablers of our clients’ strategic objectives.

If you are looking to join a dynamic and diverse team providing project, programme and portfolio risk and recovery to large-scale transformation programmes, come and talk to EY’s PRM team about the opportunities we can offer you.

• Purpose-led Transformation: We, at EY, have seen the benefits of purpose-led transformation for ourselves. And we are now using this proven approach to inform our client engagements.

• Collaborative teamwork: We take a very proactive approach to ensuring that our teams are ‘more than the sum of the parts’ and that all members of the team are supported in their career development and progression. EY’s highest performing teams provide the right mix of talent to excel in volatile markets, solve the most complex problems and deliver quality results that surpass expectations for the EY team in conjunction with the client teams with whom we partner.

• Delivering exceptional client service in a consistent and professional manner:  EY’s Service Quality tools are designed to provide a process of continuous improvement, using a portfolio of tools and enablers designed to support the Consulting Strategy by embedding service quality into delivery of all our engagements.

Client Responsibilities:

• Partnering with our Assurance team to provide project, programme or portfolio assessments on large-scale transformation programmes and projects.

• Building valued relationships with external clients and internal peers and developing a clear understanding of clients needs, eco-system, priorities, culture and the best path to risk management and project or programme delivery

• Ensuring the consistent delivery of excellent, high-quality work products for by EY teams, providing a platform to build and maintain our global brand, reputation and purpose.

• Acting as a subject matter resource in one or more areas, leveraging your knowledge and experience to shape services for clients.

• Leading presentations and proposals for medium to high complex projects and provide subject matter insight to bids and proposals in relevant areas.

• Creating innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contributing to thought leadership.

• Driving improvements by taking responsibility for engagement / account level Quality & Risk Management (QRM) initiatives, ensuring that project teams understand and comply with our Q&RM requirements.

Internal Responsibilities

• Assisting in client account management activities such as recruitment for the project team, managing financial aspects of client engagements, and quality and risk management.

• Building valued relationships with clients and colleagues to assist in generating new business opportunities for EY.

• Leading and supporting presentations and proposals for elements of medium to high complex projects to prospective and existing clients.

• Communicating effectively with EY senior management and working to build, manage and motivate high-performing teams.

• Understanding EY’s service offerings and actively identifying opportunities to better serve our clients.

• Building strong internal relationships within Consulting and across other services lines.

• Supporting team development activities, including:

• Supporting, coaching, and mentoring activities.

• Conducting performance reviews and contributing to performance feedback.

• Contributing to people initiatives including recruiting, retaining and training activities.

• Understanding, following and communicating workplace policies and procedures.

Skills and attributes for success

• 15 to 20+ years’ experience in project risk or programme delivery, recovery for the delivery of technology projects in consulting, industry, or the public sector.

• Some Programme Assurance (project health check) experience.

• Track record for delivering large scale transformation projects

• Track record for leading high performing teams

To qualify for the role, you must have

• Excellent stakeholder management and communication skills with a track record in managing complex stakeholder programmes.

• Good understanding of project governance and change management principles.

• Strong 3rd level educational qualifications.

Ideally, you’ll also have

• Additional professional qualifications in project or programme management, such as PRINCE2®, PMP, MSP or ACP are desirable.

• Additional areas of interest include Project Assurance, Portfolio Management, PMO, benchmarking and Best Practice.