JPMorgan Home Lending Valuations Vendor Manager 

United States, Texas, Plano 

801706965

Job Responsibilities:

• Lead a team of individuals at multiple sites
• Provide outstanding customer service/problem solving as a liaison between suppliers/appraisers and Chase Home Lending.
• Ensure suppliers/appraiser deliver appraisals on a daily basis that are high quality and on-time
• Proactively manages to key performance indicators and influence change through communication forums with suppliers/appraisers
• Track and take the appropriate action on supplier complaints and other issues requiring remediation.
• Manages an audit-ready, controlled environment that is compliant with all legal, regulatory and Chase policies
• Regularly reports team results and status on key initiatives to management
• Drives change within teams and with third party providers of Valuation products
• Partners with other leaders in Collateral Valuations Group, Compliance, Legal, Finance, Controls, Risk, Sales, Operations Partners, Vendor Management, Third Party Oversight, and Sourcing to produce required results.
• Conduct RFI’s and RFP’s to ensure Chase Home Lending is using the highest quality providers.

Required Qualification, Skills:

• Bachelor’s degree required
• 3 years leadership experience in mortgage banking
• 8 years’ total experience working with appraisals in the appraisal industry or in the mortgage industry.
• 3 years of vendor management experience managing direct engagement appraisers and AMCs
• Ability to partner and collaborate with internal and external partners.
• Ability to lead and drive change with focus on process and quality improvement.
• The ability to perform and multi-task in a fast paced, high production environment
• Strong understanding of appraisal laws, regulations, GSE, and FHA requirements.