דרושים Site Reliability Engineer Iii - Salesforce Government Cloud ב-F5 ב-United States, Washington, Seattle

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

As a Senior Web Analyst, you will play a pivotal role in shaping our digital strategy and optimizing online experiences. Leveraging your extensive expertise, you will champion data-driven decision-making processes, providing actionable insights to enhance our web presence and maximize performance. This senior-level position requires approximately 8 years of experience in web analytics, where you will tackle complex issues and contribute to strategic initiatives. You are a proactive source of valuable and actionable information with a deep understanding of web best practices, norms, and usage patterns.

This position is based in Seattle and reports to the Director, Digital Intelligence and Optimization

PRIMARY RESPONSIBILITIES:

• Advanced Web Analytics: Lead the development and execution of sophisticated web analytics strategies to measure, analyze, and report on key performance indicators (KPIs) across digital platforms.

• Data Analysis and Interpretation: Conduct in-depth analysis of complex data sets, identifying trends, patterns, and opportunities. Translate findings into actionable recommendations aond coherent narratives to inform business strategy.

• Data Visualization: Ability to communicate vast and complex data stories in visually elegant and digestible ways, distilling the insights into compelling presentations. Comfort in Adobe Analytics and Tableau a plus.

• Performance Optimization: Collaborate with cross-functional teams to optimize website performance, user experience, and conversion rates. Work to identify candidates for A/B testing to drive continuous improvement.

• Tag Management: Oversee the implementation and maintenance of web tracking tags, ensuring accurate data collection and alignment with business objectives.

• Reporting and Dashboards: Develop and maintain comprehensive reporting dashboards, providing key stakeholders with real-time insights into website performance and digital marketing effectiveness.

• Competitor Analysis: Stay abreast of industry trends and competitors' digital strategies. Provide insights and recommendations to maintain a competitive edge.

• Collaboration: Work closely with marketing, product, and IT teams to understand business goals and contribute to the development of digital strategies.

Required Skills, Experience, andQualifications:

• Bachelor's degree in a relevant field; advanced degree preferred. Relevant and sufficient work experience can replace.

• Approximately 8 years of experience in web analytics within an enterprise environment.

• Deep proficiency in web analytics tools (e.g., Google Analytics, Adobe Analytics) and tag management systems (preference for Tealium).

• Strong analytical and problem-solving skills with the ability to analyze complex data sets.

• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders.

• Proven experience in collaborating with cross-functional teams and influencing strategicdecision-making.

• Knowledge of digital marketing principles and strategies.

• Certifications in web analytics or related fields are a plus.

• Ability to multi-task and prioritize in a fast-paced and dynamic work environment.

• Work effectively as part of a team and independently with a positive attitude.

• Effective collaboration andrelationship-buildingskills.

• Takes accountability and ownership of his/her own work.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Duties are performed in a normal office environment while sitting at a desk or computer table.

• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.

• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

• Duties may require some travel to trade events and business planning meetings.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

What you will be doing

• Drive the planning, execution, transition and operational phases of Customer Experience programs focused on delivering value to F5’s internal and external customers.
• Facilitate discussions across teams to proactively resolve issues and blockers while fostering alignment and driving successful outcomes.
• Develop and update status reports, project plans and RAID logs to provide clear visibility into key achievements, program progress, and risks.
• Build and maintain strong relationships across Digital and with business partners across F5 to keep work aligned with business objectives.

What you will bring to this role

• Bachelor’s degree in computer science, Information Technology, or related technical field
• 3-5+ years of technical program management experience in Business Technology or Digital organizations
• Superb verbal and written communication skills for conveying updates to project stakeholders and execs
• Demonstrated ability to drive cross-functional collaboration and to lead using influence
• Excellence in identifying and managing issues and risks across multiple cross-functional projects
• Experience collaborating with globally distributed engineering teams
• Skilled at leveraging Agile and Hybrid methodologies for project delivery
• Demonstrate high emotional intelligence (EQ) and self-awareness

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

• Architect and ship full-stack solutions (React/Next.js + TypeScript frontends; Node/Python/Go/Java backends) and production APIs.

• Design cloud architectures on public cloud: managed DBs, object storage, networking, IAM, and secure service-to-service patterns.

• Build data platforms: relational + NoSQL, caching, search, event streams, and object storage; enable vector/semantic stores for AI.

• Own CI/CD and IaC (Terraform / ARM / Bicep, GitHub Actions / Azure DevOps / Jenkins); containerize and run on Kubernetes (AKS/EKS).

• Instrument observability and SLAs (metrics, tracing, logging); ensure operational excellence and security/compliance.

• Integrate with enterprise platforms (Salesforce, Coveo/search, identity providers) and partner with Product, Support Ops, Security, and ML teams.

• Mentor engineers and introduce standards, templates, and automation to scale delivery.

• 10+ years building full-stack systems at scale.

• Strong frontend (React/Next.js + TypeScript) and backend(Node/Python/Go/Java)experience.

• Deep Azure and/or AWS experience: compute, networking, managed databases(Postgres/Aurora/DynamoDB/Cosmos),S3/Azure Blob.

• Hands-on CI/CD and IaC (Terraform / ARM / Bicep; GitHub Actions / Azure DevOps / Jenkins).

• Containerization & orchestration: Docker + Kubernetes (AKS/EKS).

• Data platform familiarity: caching (Redis), search(Elasticsearch/Coveo),eventing (Kafka/Kinesis), object storage.

• Strong observability, security, and production-ops experience.

• Excellent communicator who translates product/customer needs into robust technical solutions.

• Leverages AI tools to boost team productivity — uses AI-assisted development and automation to create multiplier effects across the org.

• Built predictive & generative AI apps in production and can guide product requirements to embed AI features (RAG, embeddings/vector stores, predictive pipelines) into workflows.

• BS/MS in CS or equivalent experience.

• Prior experience with customer success / support systems (portal, knowledge).

• Familiarity with LLM integration patterns and vector DBs (FAISS, Milvus).

• Experience in regulated environments (FedRAMP/GovCloud).

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

What You’ll Do

• Support and Maintenance : Manage and maintain networking and security infrastructure, ensuring optimal performance, reliability, and strong protection against cyber threats.
• Security Management : Configure, manage, and troubleshoot firewalls, VPNs, intrusion detection/prevention systems and access control solutions. Enforce security best practices to safeguard data and infrastructure.
• Load Balancing and Traffic Management : Provide operational support for F5 BIG-IP platforms, including load balancing and application delivery controllers.
• Automation and Scalability : Leverage automation to scale and govern infrastructure efficiently, automating routine network and security tasks to improve system velocity and sustainability.
• Network Design and Deployment : Architect and deploy scalable networking solutions based on business requirements, collaborating with cross-functional teams to enable efficient outcomes.
• Monitoring and Optimization : Continuously monitor system performance, proactively identify and resolve issues, and perform tuning to maximize uptime, performance, and response times.
• Incident and Problem Resolution : Respond to incidents, participate in on-call rotation to ensure continuous support, perform root cause analysis (RCA), and troubleshoot complex issues such as failures, connectivity issues, and performance bottlenecks.
• Documentation : Develop and maintain system documentation, including standard operating procedures, configurations, and troubleshooting guides, to support efficient maintenance and knowledge sharing.

What You’ll Bring

• Expertise in network infrastructure design, implementation, and maintenance , with a strong understanding of modern networking principles.
• Hands-on experience with network security technologies , including firewalls, intrusion detection/prevention systems, VPN services, and access control systems ( HashiCorp Boundary).
• Strong understanding of cybersecurity principles , regulatory compliance, and best practices.
• Proficiency in managing and supporting F5 BIG-IP platforms , including load balancing, application security, and traffic management.
• Strong knowledge of network protocols (e.g., OSPF, BGP, STP, TCP, UDP, IPv6).
• Proven experience in network performance monitoring, and optimization.
• Familiarity with observability tools , logging systems, and tracing technologies.
• Skilled in implementing automation solutions for network and security tasks using tools such as Ansible, Terraform, or Python scripting.
• Demonstrated ability to work both independently and collaboratively in agile environments.
• Excellent communication, troubleshooting, organizational, and problem-solving skills .
• Flexibility to adapt to evolving project requirements and technologies.

Qualifications

• BS/BA degree or equivalent practical experience.
• 6+ years of experience in network operations, engineering, or security roles in a technology-driven organization.
• Strong experience with network and security infrastructure , including tools and protocols relevant to the role.
• Certifications in networking or security (e.g., CCNA, CCNP, CISSP, or similar) as a plus
• Proficiency in scripting languages and familiarity with automation frameworks

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Primary Responsibilities:

• Lead the design and implementation of new data fabric capabilities.

• Accelerate the onboarding process of users and systems via automation.

• Design, implement, and maintain RBAC policies and access control mechanisms for systems, services, and infrastructure to ensure principle of least privilege and secure, auditable access across environments.

• Collaborate with team members and technical leaders, providing mentorship and guidance – particularly on secure and compliant system design.

• Ensure the reliability, security, and governance of containerized applications by owning the vendoring, curation, and lifecycle management of container images and Helm charts.

• Collaborate with security teams to ensure infrastructure meets compliance and security best practices, including vulnerability management for dependencies and containers.

• Quickly adapt to new challenges in a hands-on environment.

• Participate in the on-call rotation as part of a multi discipline response team.

Knowledge, Skills, and Abilities:

• Excellent analytical, troubleshooting, and debugging skills.

• Strong written and verbal communication skills.

• Demonstrated sense of ownership and responsibility.

• Hands-on experience with AWS & AWS Managed Services.

• Proficiency in Kubernetes and other deployment methodologies.

• Strong knowledge of source control and development tools.

• Familiarity with Terraform or otherInfrastructure-as-Codetooling.

• Proficiency in DevOps technologies (CI/CD, GitOps).

• Proficiency in container image creation and distribution.

Qualifications

• 4+ years of experience with a BS/BA or MS in Computer Science or related field, or equivalent work experience.

• Relevant hands-on experience with any industry-standard cloud provider would be preferred

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.