You’ll report directly into the Senior Manager of eBay Live and work closely with cross-functional partners in design, product, engineering, research, and marketing. You will be a primary driver advancing eBay Live to industry leadership by deeply understanding seller pain points, innovating on design solutions, and integrating Live workflows into core selling experiences.
What You'll Accomplish
Lead design strategy, architecture, and vision for eBay Live seller experiences, enabling retention and growth in a competitive live commerce landscape.
Drive end-to-end product design, championing service-design methodologies to define and elevate the Live seller journey (onboarding, pre-stream, in-stream, post-stream, business management).
Collaborate with senior design, product, engineering, content, and research leadership to align roadmaps, optimize workflows, and deliver scalable solutions that benefit sellers and buyers.
Develop and iterate advanced design prototypes and narratives that bring innovative concepts to life for testing and refinement in partnership with Research and Content teams.
Partner deeply with content and research peers to ensure seller perspectives, data, and storytelling inform UX strategy and execution across live commerce touchpoints.
Drive executive-level presentations, storytelling, and crafting of design narratives that clearly communicate opportunities, solutions, and results to senior leadership and stakeholder audiences.
Advocate for sellers by synthesizing research findings, competitive insights, and internal priorities into actionable UX strategy and design execution.
Facilitate workshops, user testing, and field research to uncover seller needs, validate hypotheses, and inform design directions.
Serve as a primary design lead and mentor for cross-team collaboration, contributing to Figma file development, service-design documentation, and process improvement initiatives.
What You'll Bring
10+ years of professional product design experience, with deep expertise in live commerce, marketplace, or high-velocity seller experiences.
Advanced mastery of Figma, prototyping tools, and interactive design methods, demonstrated through a robust portfolio showcasing end-to-end product design, strategy, and delivery of complex seller-focused solutions across web and native platforms.
Experience delivering compelling executive-level presentations, storytelling, and clear design narratives to influence senior leaders and drive alignment.
Demonstrated ability to architect holistic, scalable design systems and drive cross-domain alignment.
Advanced proficiency in journey mapping, service design documentation, and workshop facilitation.
Proven success influencing product vision, roadmap prioritization, and organizational advocacy for seller needs in a high-growth environment.
Track record of building strong partnerships with content and research peers, and collaborating effectively across cross-functional design, product, engineering, and stakeholder communities.
Experience leading design thinking activities, user-centered research, and qualitative validation within cross-functional squads.
Inclusive, collaborative approach—building trusted relationships and coaching others to foster innovation within and across teams.
Commitment to ongoing learning, mentoring, and advancing design excellence.
Background or deep interest in streaming, live commerce, video-first platforms, or game design.
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