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Apple ASO Readiness Program Manager China, Shanghai 799880113
21.04.2025
In this role, you will be responsible for managing key Online priorities through launch, and driving the program-level closed-loop process for better efficiencies and improvements. You will own and manage the detailed Online plan of record, connecting all workstreams, program timelines and deliverables, and ensuring smooth operations of all execution workstreams. Through the program lifecycle, you will manage partner communications, ensuring alignment and clarity. Analyze and track new and emerging risks, and develop comprehensive risk mitigation & contingency plans.
Responsibilities:* Center point for ASO, connecting all teams and workstreams , ensuring the best customer experience at launch and the integrity of the orders* Collaborate and track detailed plan with clear deliverables & timelines. Track and manage evolving priorities with appropriate trade-offs. (With Marcom, Digital Merch, Finance and Retail Commercial teams)* Drive detailed operational and systems plan of record and implementation, and managing readiness across internal and external systems (With Ops, RCC and IS&T)* Drive effective change management with the new and changing Apple and Retail programs (With Product Management and IS&T)
- 3+ years program management experience, managing and delivering strategic initiatives, showcasing ability to connect workstreams to business priorities, strong influencing skills & coordinating members from a broad cross-functional team to work towards one goal/outcome
- Experience working cross-functionally across multiple levels of a highly matrixed organization
- Mandarin and English business proficiency
- BA/BS in Business Management or equivalent experience, MBA/MA or advanced degree preferred
- Experience in eCommerce, Internet, or multi-channel environment with relevant technical and business acumen
- Exceptional communication, storytelling, and presentation skills.
- Demonstrates Apple’s values of inclusion and diversity.
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