Boston Scientific Field Clinical Engineer 

Australia, Queensland, Brisbane City 

79976835

• Provides technical support for clinical trial and commercial procedures including implants and follow up visits. This includes direct patient contact in the hospital or clinic setting.
• Provide detailed technical information and advice to healthcare professionals on relevant products.
• Troubleshoot and resolve issues with devices in the field, including advanced programming to enhance patient therapy.

• Maintain up-to-date knowledge of products and regulatory compliance.
• Train new team members and improve processes for increased efficiency.
• Provide guidance on good clinical research practices and collaborate with international clinical and R&D teams to align on research directions.

• Oversee clinical trial activities within the assigned territory, including Interest Visits and Site Initiation Visits.
• Educate clinical investigators on trial protocols, processes, and investigational products.
• Manage clinical trial-related training, education, and technical support, ensuring adherence to clinical protocols and global regulatory standards.
• Liaise with the Technical Support Team to align with international recommendations and adhere to product complaint reporting guidelines.
• Regular communication with Clinical Trial Team on progress of assigned clinical site.

• Meet with existing and potential customers and clinical investigators to identify clinical needs and research interests.
• Provide case coverage for patient device implant procedures in the operating room and support follow-up visits.

• Follow company and divisional guidelines for managing commercial and investigational product inventories throughout the clinical process.
• Demonstrate a primary commitment to patient safety and product quality by adhering to the Quality Policy, Code of Conduct, and all documented quality processes and procedures.

• Travel as needed to cover clinical trial and commercial implant cases, including being on call 24/7 for case coverage

KEY COMPETENCIES REQUIRED FOR SUCCESS

Acts as a resource and mentor for colleagues with less experience
May lead projects with manageable risks and resource requirements, often broader, cross-functional projects

Stays up to date in area of expertise and demonstrates use of that knowledge to successfully achieve goals and objectives.

Pursues all assignments and projects until completion. Follows through on assignments to ensure successful completion.

• Bachelor’s degree in Mechanical or Biomedical engineering, related technical degree, or equivalent combination of education and experience.
• 4+ year of experience in end user support
• Strong technical background and experience implementing and driving adoption of core technology services.
• Experience in clinical research projects is an advantage
• Excellent communication and collaboration skills, able to clearly communicate with management, business leaders and senior leadership in both written and oral communication.