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SolarEdge Field Service Engineer 
Australia, Queensland, Brisbane City 
651540335

13.07.2024

Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.

Responsibilities

  • A regional resource for issues resolution over the phone with qualified personnel when on site
  • Train, assist and support system troubleshooting and details with SolarEdge products at field and field problems resolution
  • Propose internally alternative system designs to achieve better functionality of the system- best practice and efficient design methods
  • Travel to installers or end-user customers to provide service or provide emergency repair service (fix, replace, install inverters and optimizers, communication equipment, and SE accessories (CCG, sensors, metes, etc.)
  • Assist/approve commissioning of residential or commercial Solar Systems and provide a final commissioning report
  • Ensure that all qualifications remain up to date. These included. CPR, First Aid and LVR, driver’s license, car certificates, and certificates for tools including PPE
  • Work together with operations to validate the authorization to release parts needed to solve problems encountered by customers and contractors
  • Manage the configuration database of customer installations/sites for products performance reporting, replacements, or troubleshooting purposes
  • Advise customers concerning equipment operation, maintenance, or programming
  • Liaise with customers and EPCs to collect all necessary documentation and equipment requirements before the arrival of SEDG on site