SolarEdge Field Service Engineer 

Australia, Queensland, Brisbane City 

651540335

Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.

Responsibilities

• A regional resource for issues resolution over the phone with qualified personnel when on site
• Train, assist and support system troubleshooting and details with SolarEdge products at field and field problems resolution
• Propose internally alternative system designs to achieve better functionality of the system- best practice and efficient design methods
• Travel to installers or end-user customers to provide service or provide emergency repair service (fix, replace, install inverters and optimizers, communication equipment, and SE accessories (CCG, sensors, metes, etc.)
• Assist/approve commissioning of residential or commercial Solar Systems and provide a final commissioning report
• Ensure that all qualifications remain up to date. These included. CPR, First Aid and LVR, driver’s license, car certificates, and certificates for tools including PPE
• Work together with operations to validate the authorization to release parts needed to solve problems encountered by customers and contractors
• Manage the configuration database of customer installations/sites for products performance reporting, replacements, or troubleshooting purposes
• Advise customers concerning equipment operation, maintenance, or programming
• Liaise with customers and EPCs to collect all necessary documentation and equipment requirements before the arrival of SEDG on site