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Philips Collections Specialist - French 
Panama 
799411112

09.08.2024
Collections Specialist - French

Job Summary:

As a CollectionsSpecialists you are responsible for following thecollections process with


Your role:

  • Manage an active customer base of accounts.
  • Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises.
  • Meets or exceeds targeted cash collection metrics, reducing past due, bad debt exposure, and other quantitative targets.
  • Accountable for reporting any disputed/ short-paid invoices, identifying the root causes, and collaborating with the internal department to expedite resolution/payment.
  • Escalate major collection issues with Management that may require special attention/ support.
  • Assist the cash applications department with resolving payment application discrepancies ensuring adjustments are completed in a timely fashion.
  • Support and develop accounts receivable lean process improvements.
  • Prepare proposals for agency placement and write off to bad debt.

You're the right fit if:

  • You have a Bachelor's degree accounting, finance, or equivalent mix of academic and professional background
  • +1 year of working experience on B2B collections, retention, customer service or an equivalent mix of professional background with academic studies.
  • Fluent in French. Professionally proficient English

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