Collections Specialist - French
Job Summary:
As a CollectionsSpecialists you are responsible for following thecollections process with
Your role:
- Manage an active customer base of accounts.
- Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises.
- Meets or exceeds targeted cash collection metrics, reducing past due, bad debt exposure, and other quantitative targets.
- Accountable for reporting any disputed/ short-paid invoices, identifying the root causes, and collaborating with the internal department to expedite resolution/payment.
- Escalate major collection issues with Management that may require special attention/ support.
- Assist the cash applications department with resolving payment application discrepancies ensuring adjustments are completed in a timely fashion.
- Support and develop accounts receivable lean process improvements.
- Prepare proposals for agency placement and write off to bad debt.
You're the right fit if:
- You have a Bachelor's degree accounting, finance, or equivalent mix of academic and professional background
- +1 year of working experience on B2B collections, retention, customer service or an equivalent mix of professional background with academic studies.
- Fluent in French. Professionally proficient English
• Learn more about .
• Discover .
• Learn more about .