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IBM Appway Developer Production Support f/m/x 
Switzerland 
799220951

Yesterday

In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients the around world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.


Your Role and Responsibilities

Your primary responsibilities include:

  • Handle the Production support activities (L1 / L2) to help and unblock the users in their BAU activities with our solutions and provide initial technical analysis for L3 work if required
  • Be one of the interface between the delivery team and the end users, understanding their challenges and providing precise feedback to the Product team
  • Handle BAU activities, including identifying and resolving bug fixes, configuration management and maintenance
  • Run and coordinate releases of software deployments

What we offer you:

  • Individual career path
  • Access to countless trainings and certification offerings
  • A knowledge sharing culture
  • An environment where you are actively contributing your ideas
  • The possibility to work in projects in one of the largest IT companies


Required Technical and Professional Expertise

  • At least 1 year of experience as an Appway developer in the banking industry, or as a developer working with similar technologies such as Appian, Flowable, or IBM BPM.
  • Good Knowledge on Client Lifecycle Management processes (KYC, Due Diligence, Document Management) in the banking industry
  • Strong software development background Experience of working in corporate and/or capital markets technology environment in high pressure/tight delivery timeframe environments
  • Good knowledge of Web API Integration (REST and SOAP)
  • Experience working with Windows Environments.
  • Mandatory banking experience
  • Fluent in English and Frenchis a must (written & spoken)
  • Swiss nationality or valid Swiss work permit / EU passport


Preferred Technical and Professional Expertise

  • Experience in Continuous Integration environment (deployment pipeline, automated test etc.)
  • Development experience in Java and Oracle SQL
  • Experience with Appway 11 or more recent version is preferred