IBM Appway Developer Production Support f/m/x 

Switzerland 

161036138

In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients the around world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your Role and Responsibilities

Your primary responsibilities include:

• Handle the Production support activities (L1 / L2) to help and unblock the users in their BAU activities with our solutions and provide initial technical analysis for L3 work if required
• Be one of the interface between the delivery team and the end users, understanding their challenges and providing precise feedback to the Product team
• Handle BAU activities, including identifying and resolving bug fixes, configuration management and maintenance
• Run and coordinate releases of software deployments

What we offer you:

• Individual career path
• Access to countless trainings and certification offerings
• A knowledge sharing culture
• An environment where you are actively contributing your ideas
• The possibility to work in projects in one of the largest IT companies

Required Technical and Professional Expertise

• At least 1 year of experience as an Appway developer in the banking industry, or as a developer working with similar technologies such as Appian, Flowable, or IBM BPM.
• Good Knowledge on Client Lifecycle Management processes (KYC, Due Diligence, Document Management) in the banking industry
• Strong software development background Experience of working in corporate and/or capital markets technology environment in high pressure/tight delivery timeframe environments
• Good knowledge of Web API Integration (REST and SOAP)
• Experience working with Windows Environments.
• Mandatory banking experience
• Fluent in English and Frenchis a must (written & spoken)
• Swiss nationality or valid Swiss work permit / EU passport

Preferred Technical and Professional Expertise

• Experience in Continuous Integration environment (deployment pipeline, automated test etc.)
• Development experience in Java and Oracle SQL
• Experience with Appway 11 or more recent version is preferred