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As a Senior Manager of Project Management, you will lead a team of process and project managers delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with leaders to influence results that have a direct impact. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each and every time.
General Responsibilities:
Creating, improving and validating processes
Driving process improvements aligned with desired customer outcomes
Analyzing, identifying, and correcting data issues with systems used or owned by a department
Providing subject matter expertise on processes when representing the department in projects and other meetings
Managing and leading a team of associates of 3-5 associates
Leveraging process improvement methodologies to improve and control processes
Lead operational readiness and change management efforts driven by substantial changes in technology in Check Processing
Basic Qualifications:
GED, high school diploma or equivalent certification
At least 2 years of experience in process management or project management
At least 2 years of experience in People management
Preferred Qualifications:
Bachelor’s Degree or military experience
Process Management (i.e. LEAN, Six Sigma), Compliance (i.e. CRCM, CIPP, etc.), Business Process Management experience
At least 5 years of experience in Process management
At least 5 years of experience in Project management
At least 5 years of experience in People management
At least 5 years of experience in Relationship management
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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